Shipping policy
Shipping Policy
1. Processing Time
All orders are processed within 1 to 3 business days after payment confirmation.
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number (if available).
2. Delivery Time
Estimated delivery times are as follows:
- Standard Shipping: 5 to 10 business days
- Priority Shipping: 3 to 7 business days
Please note that in exceptional cases such as high demand, holidays, or logistical delays, delivery times may be affected.
For orders to Latin America, customs processes may cause additional delays.
3. Shipping Costs
Shipping fees are calculated and displayed during checkout.
We may occasionally offer free shipping as part of special promotions.
4. Order Tracking
Once your order has been shipped, you will receive an email with a tracking link so you can monitor your shipment at any time.
5. Incorrect or Incomplete Address
It is the customer’s responsibility to ensure that the shipping address provided is correct and complete.
We are not responsible for delays or lost shipments due to incorrect address information.
6. Damaged or Lost Packages
If your order arrives damaged or does not arrive at all, you must contact us within 7 days of the estimated delivery date at:
worldglassinfo@gmail.com